Bevel Heaven Product Information


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Policies @ Bevel Heaven

Availability: We do our best to insure adequate inventory levels, but due to the rarity of some items we sometimes carry, product availability is subject to prior sales - first come, first served.  Typically, when an item sells out, that item is removed from the website store immediately.  If an item is shown on the website today, there is no guarantee that the same item will be there tomorrow!  However, it may show up again in the future so check out the site every now and then as stock changes all the time. 

Pricing & Labor Rates: All prices are subject to change without notice but the prices shown on the shopping cart website are the most current and accurate. Shop labor rate is currently $135/hour.  If you live in California you will be charged 8.75% sales tax on PARTS only.

RETURN & EXCHANGE POLICIES: We want you to be satisfied with your purchase. If there are ever any problems with an order you receive from us or you wish to return or exchange an item don't hesitate to immediately email or call us to resolve the problem.  *You MUST contact us for a return authorization number which must be included with your return in order to get credit or a refund.  In order to keep our prices reasonable, we need to charge a fee for returns or exchanges.

There are absolutely no returns on: Special Order Items, Electrical Parts, Tools, Books, Manuals [any printed materials or digital files] or Any Products that have been opened, tampered with or installed. We have to be able to resell it!

REFUNDS: To receive a Refund for merchandise less S&H and less 20% restocking fee (15% over $200), it must be new, unused, never installed or mounted and must include all of the original packaging. We also must receive this merchandise no later than 21 days from the date that you received it. There are no refunds after 21 days.

IN STORE CREDITS: To receive an In Store Credit (Without a Restocking Fee) towards a future purchase or to exchange merchandise, the same conditions apply as with a Refund except there will be no Restocking Fee.

RETURN SHIPPING: The customer must pay all shipping charges that apply to the return or exchange of merchandise. All returns and exchanges must be shipped prepaid and must include payment for re-shipment on exchanges.  All returns MUST be received back in the original packaging or our shipping dept will not accept them. *You MUST contact us before shipping anything for a return authorization number or No Credit Will Be Issued.

Warranty: New product manufacturers honor all Warranties.  Please be sure to save your Invoices.  In the event of a warranty claim, the manufacturer for an original invoice will most likely ask you for a copy of it.  We will do our best to assist you with any warranty claims.  Warranty claims are valid only from products whose manufacturer is currently in business [Sprocket Specialists, Works Performance, Dellorto, etc].  Warranty claims can not be made against products which were produced years and years ago where the manufacturer is no longer in business!! 

Liability: Due to the nature of most parts offered for sale here [vintage, old stock etc] you as the purchaser assume 100% liability and risk in the safe and correct installation and use of said products.   

    

Bevel Heaven ~ PO Box 340, Concord, California.  94522-0340   Tele: 01-925-798-BEVL (2385)
Open: M-F 10 - 5   Closed: Sat/Sun   eMail: Shop <at> BevelHeaven.com

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